Retractable Hose Reel Issues And How To Resolve Them

by Brandon Welch

A retractable garden hose reel uses the spring mechanism to operate. When the hose is pulled from the retractable hose reel, tension is released on the springs. A lock mechanism is activated to keep the springs from losing pressure and rewinding the hose. Once you release the lock and let go of the hose, the tension on the spring is released. This causes the hose to rewind onto the reel automatically. This means that you do not have to worry about manually rewinding the hose.

For this reason, retractable garden hose reels are also known as automatic hose reels. They are pretty popular because they are easy to use and highly convenient. However, they also suffer from some issues. In this post, we look at some common retractable hose reel issues and how to resolve them.

Common retractable hose reel issues

Below are some common issues that retractable hose reels may suffer and how to resolve them;

1. Failure of the hose to retract fully

One of the most popular issues is the hose failing to retract fully into the casing. A good hose reel should retract the entire hose reel into the casting without requiring any issue. However, more often than people would like to admit, sometimes, the reel fails to do this. This should do the trick. When this happens, the solution is to tug on the hose carefully and rerelease it. If this does not help, the problem would be the spring system and may require professional attention.

2. Failure of the hose to extend

Another issue is when the hose cannot be extended or retracted from the reel. This issue may occur if the hose has lapped over itself. Therefore, the solution would be to pull it out until it is fully extended. You will need to apply a lot of force when you do this. Afterward, ensure that the hose is wounded correctly onto the reel. This should resolve the issue.

3. Leaking

Another issue is leaking. Most of the time, the leaking occurs from the entry point of the leader hose. You will need to remove the side (the side where the leader hose is located) cover the hose reel using a flat screwdriver. After doing this, check where the leak is coming from. If it comes from between the hose and the elbow joint, the solution would be to tighten the hose clamp. However, if the leak comes from the hose itself, the answer would be to repair it or get a new one.

4. Kinking

Another issue is kinking of the hose. This can be resolved by extending the hose and turning the faucet on full pressure. It will remove any kinks. It would also help if you ensured the hose reel is mounted correctly.


The issues mentioned above are just but a few. This means that there are several other issues. If you encounter any problem, the solution would be to contact the manufacturer and speak to the customer care representatives or use the internet to get help.

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